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Freight Services

Freight Forwarding and Logistics Services

Our freight forwarding services have been helping Aussies connect cargo to every corner of the globe for over 20 years. We have developed a worldwide network of agents who understand the commitment required to service our demanding market. Jacanna offers a professional import/export logistics service backed by a wealth of knowledge and a can-do attitude.

Our freight forwarding services have been helping Aussies connect cargo to every corner of the globe for over 20 years. We have developed a worldwide network of agents who understand the commitment required to service our demanding market. Jacanna offers a professional import/export logistics service backed by a wealth of knowledge and a can-do attitude.

View Services below >

Freight forwarding services - birds eye view of a plane flying over a cargo ship

Sea Freight

The key word for our import and export Sea Freight service is choice.

Logistics services - Cargo ship carrying shipping containers
Logistics services - Cargo ship carrying shipping containers

Air Freight

The key to our import and export air freight is constant monitoring of each consignment through to the final destination.

When you need to deliver cargo quickly, we have a wide-reaching air freight service that can help. At Jacanna, we have the logistical know-how to handle all your air freight forwarding needs. A combination of experience, an extensive global network, airline relationships and specialised airfreight handling continue to strengthen our customers’ range of airfreight options.

From small packages to bulk cargo, we’ll handle it all. Our complete network of personally selected worldwide agents will ensure pre-clearance and speedy delivery so your cargo arrives on time, every time, like clockwork.

General Freight

No shipment is too big or too small

We offer comprehensive general freight forwarding services, covering Imports, Exports, Air, and Sea freight, no shipment too big or too small.

We take a hands-on approach, monitoring every consignment from start to finish. With us, you’re always in the know, with real-time updates on your shipment’s progress.

Our range of options is vast, including consolidation services (LCL) and direct sailings, ensuring flexibility and efficiency. We excel in fast transit, offering tranship services, break bulk, roll-on, roll-off, and even Air-to-Sea transhipment options to expedite international shipping.

Logistics services - Large farming machine in a field

Project Cargo

Commercial, Machinery & Boats we can freight it all.

When you have cargo that’s a little too large or a touch too heavy, our project freight forwarding service can help get it wherever it needs to go. If you have something out of the norm, large, heavy, high-value machinery, trucks, boats or complex pieces of equipment to ship, we can advise and handle all your project cargo.

Jacanna doesn’t do “normal” or “difficult”; we do “unique” and “exciting”. We get that transporting project cargo across borders comes with plenty of logistics service challenges, considerations, and opportunities. But we love a good challenge, so send them our way!

Customs Brokerage

Experienced Customs brokers

When importing or exporting from Australia, there are plenty of legal hoops to jump through, which can be exhausting for the inexperienced. That’s where our customs brokers can help.

Our dedicated customs consultants simplify the process by handling all administrative procedures involved with freight forwarding services. Lean on Jacanna’s customs brokerage service to ensure a smooth trip from start to finish for your cargo.

Freight forwarding services - Two works standing in front of shipping containers
Logistics services - Black car parked in front of shipping containers

Vehicle Shipping & Logistics

Door-to-door international shipping.

With over 20 years of experience, vehicle shipping is our bread and butter. We offer both RORO (Roll on, Roll off) and Container Shipping for international transport. Whether you’re looking to transport or export vehicles, commercial trucks, special-interest vehicles, or heavy cargo and machinery, we’ve got you covered. If it rolls, we can handle it!

Our Global Network Keeping Us Connected

Working with shipping agents all across the world, our global network keeps us connected to seaports and airports everywhere, ensuring a truly international freight forwarding service.

global logistics network
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Frequently asked questions

W/m is a minimum rate (weight/measurement). With the use of the formula for the calculation of sea freight, the higher value (quantity of tons or cubic metres) is selected and multiplied by the specified freight rate. If the calculated freight is lower than the minimum rate, the minimum rate is to be adopted (weight/ measurement).

Generally, yes, and it’s worth investigating as it can reduce costs and avoid double charges for shipments from the same origins.

Every Origin will have different export clearance regulations that may limit your ability to consolidate sometimes; however, in many cases, this is achievable.

Please get in touch with Jacanna to see how our freight forwarding services can reduce your costs going forward.

3PL stands for Third-Party Logistics. It refers to a business arrangement where companies outsource their logistics and supply chain management functions to third-party providers. These third-party logistics providers offer a range of services, including transportation, warehousing, distribution, order fulfilment, and other logistics-related activities.

Companies often choose to work with 3PL providers to leverage their expertise, infrastructure, and technology, allowing the businesses to focus on their core competencies. 3PL providers can help optimise supply chain operations, reduce costs, and improve overall efficiency.

Some common services offered by 3PL providers include:

  1. Transportation Services: Managing the movement of goods via various modes of transportation, such as trucking, air freight, rail, and ocean freight.
  2. Warehousing and Distribution: Providing storage facilities, order picking, packing, and distribution services.
  3. Inventory Management: Monitoring and controlling inventory levels to ensure optimal stock levels and prevent stockouts or overstocks.
  4. Order Fulfillment: Processing and fulfilling customer orders, including packing and shipping.
  5. Supply Chain Consulting: Offering expertise and advice on improving supply chain processes and efficiency.

By outsourcing these functions to 3PL providers, companies can often benefit from cost savings, improved flexibility, and access to advanced logistics technologies.

Yes, when importing goods into Australia, you may be required to pay Goods and Services Tax (GST). GST is a consumption tax, and in Australia, it is currently set at 10%. The GST is generally applied to the customs value of the goods, which includes the cost of the goods, shipping, and insurance.

In addition to GST, you might also be subject to other duties and taxes, such as Customs duties and/or Excise duties, depending on the nature of the goods you are importing. It’s crucial to consider that specific rules and exemptions may apply, and the Australian Border Force can provide the most accurate and up-to-date information.