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International Freight Forwarding & Logistics Solutions

As New Zealand’s go-to freight forwarding experts,we love those impossible logistics tasks you throw our way. We work hard to get your goods from A to B and all the way to Z. Discover global logistics done better.

Freight forwarding - Green shipping container

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Moving goods and building connections

Your trusted global logistics specialists for importing and exporting throughout New Zealand.

At Jacanna, we’re here to make importing and exporting out of New Zealand a breeze. As an entirely in-house service and with years of operational experience, we know the ins and outs of all things logistics, from international freight forwarding to customs brokerage, warehousing, and distribution for all types of commodities.

From the smallest box to the biggest container, whether a quick trip or a long journey, we can get your cargo where it needs to go, thanks to our global network of agents.

Logistics - Wide view of a large cargo ship at port
G'day Aussie


We’re proud to announce that Jacanna is now in Australia! Conveniently located in the hub of Brisbane

Jacanna has just spread its wings and expanded its operations to Australia. But that’s not to say we’re new faces in town. Jacanna has been importing and exporting goods all over the country for years alongside our expert agents spanning all seaports and airports. The natural step was to open a local office in Brisbane to get even closer to the action and strengthen our services across the board

We are committed to providing efficient and reliable solutions to our clients, and having a local presence will only help us achieve that. We can’t wait to continue growing our business in Australia and beyond. Exciting times ahead!

Delivering Seamless Solutions

If it can be shipped, we can ship it (and yes, that’s a helicopter). Here are a few examples.

container logo
Boxed goods

Boxed Goods





Large vehices

Large vehices

Motor bike

Motor bike









Food Stuff

Food Stuff




Freight Services

Our international freight services are professional and efficient while remaining easy to navigate.

No destination is too distant or cargo too complex for our end-to-end freight forwarding services. With options to move cargo over sea, air, or land and a range of shipping methods, from roll-on/roll-off (RORO) and Lift-on/lift-off (LOLO) to full container load (FCL) /less than container load (LCL) shipments, we run the gamut of freight transportation.

Whereas some logistic companies will treat you as a number, with Jacanna, you’re a part of the family. Our people-driven approach is what fuels the success of our service, ensuring we provide international delivery solutions tailored to your unique situation. Discover NZ freight forwarding done better with Jacanna.

Global logistics - Birds eye view of a container ship

Warehousing & Distribution

Streamlined warehousing and effortless distribution: your logistics partner!

As your one-stop-shop for all things freight forwarding, we don’t just move cargo; we store and distribute it too. Our 3rd party logistics services are tailor-made to bring maximum value to your unique requirements.

We provide warehousing and distribution services with our own MPI & Customs bonded warehouse in West Auckland. We can cater to all your storage, picking, packing, and shipping needs, whether just a pallet space or a whole container load. We have ample space and top-notch facilities to handle your requirements. We’re here to make logistics easy and efficient just for you!

We provide warehousing and distribution services with our own MPI & Customs bonded warehouse in West Auckland. We can cater to all your storage, picking, packing, and shipping needs, whether just a pallet space or a whole container load. We have ample space and top-notch facilities to handle your requirements. We're here to make logistics easy and efficient just for you!


Your freight tracking management system

Wave goodbye to the chaos of scattered information and say hello to the ease of efficient logistics management. Meet JacTrack, your very own personalised logistics command hub.

Say hello to JacTrack Watch now

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Case Study

Jacanna is thrilled to support our Olympic athletes through our partnership with the New Zealand Olympic Committee (NZOC). We offer crucial logistical support and freight forwarding services to ensure our athletes receive the equipment they require, regardless of their location worldwide.

Jacanna is one of the official freight and logistics partners for the Olympics. With prior experience in the Tokyo Olympic Games, Beijing Winter Olympic Games, and Birmingham Commonwealth Games, Jacanna is proud to offer essential international logistical knowledge, third-party logistics (3PL), and seamless and reliable support for the world’s premier sporting event.

Go for Gold, and trust in Jacanna for precision and excellence in every logistical aspect.

Jacanna and NZ Olympic team partnership

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Frequently asked questions

As international freight forwarders, our main responsibility is to ensure your cargo gets to where it needs to go as seamlessly as possible. To ensure this, we handle all the logistics of moving freight across borders, from customs brokerage to warehousing and eventual distribution. We do this through our well-established global network of agents. We can get your goods wherever they need to go.

A Customs Number is a unique number that identifies individual importers and exporters and is required as part of the import process for shipments valued at NZ$1000 or more.

A CO2 account (in the CCS – Clean Car Standard system) is used to record emission ratings of importers’ vehicles to comply with the Clean Car Standard.

The CO2 account number must be provided for every vehicle to complete entry and registration in New Zealand. The account number lets importers view and manage their imported vehicles. You’ll need different CO2 accounts for new and used vehicles.

It is a minimum rate (weight/measurement). Using the formula for calculating sea freight, the higher value (quantity of tons or cubic metres) is selected and multiplied by the specified freight rate. If the calculated freight is lower than the minimum rate, the minimum rate is to be adopted (weight/ measurement).

Generally, yes, and it’s worth investigating as it can reduce costs and avoid double charges for shipments from the same origins.

Every Origin will have different export clearance regulations that may limit your ability to consolidate sometimes; however, in many cases, this is achievable.

Please get in touch with Jacanna to see how we can reduce your costs going forward.

3PL stands for Third-Party Logistics. It refers to a business arrangement where companies outsource logistics and supply chain management functions to third-party providers. These third-party logistics providers offer a range of services, including transportation, warehousing, distribution, order fulfilment, and other logistics-related activities.

Companies often choose to work with 3PL providers to leverage their expertise, infrastructure, and technology, allowing the businesses to focus on their core competencies. 3PL providers can help optimise supply chain operations, reduce costs, and improve overall efficiency.

Some common services offered by 3PL providers include:

  1. Transportation Services: Managing the movement of goods via various modes of transportation, such as trucking, air freight, rail, and ocean freight.
  2. Warehousing and Distribution: Providing storage facilities, order picking, packing, and distribution services.
  3. Inventory Management: Monitoring and controlling inventory levels to ensure optimal stock levels and prevent stockouts or overstocks.
  4. Order Fulfillment: Processing and fulfilling customer orders, including packing and shipping.
  5. Supply Chain Consulting: Offering expertise and advice on improving supply chain processes and efficiency.

By outsourcing these functions to 3PL providers, companies can often benefit from cost savings, improved flexibility, and access to advanced logistics technologies.

Yes, when importing goods into New Zealand, you may be required to pay Goods and Services Tax (GST). GST is a consumption tax, and in New Zealand, it is currently set at 15%. The GST is generally applied to the customs value of the goods, which includes the cost of the goods, shipping, and insurance.

In addition to GST, you might also be subject to other duties and taxes, such as Customs duties and/or Excise duties, depending on the nature of the goods you are importing.

It’s crucial to consider that specific rules and exemptions may apply, and the New Zealand Customs Service can provide the most accurate and up-to-date information.